It's a nice emotional and financial boost if you can see immediate results.

It sounds like you’ve done this already but when I remove the emotion from my real estate decisions the decisions I make start benefitting me more.  

I would take the emotion out of it and really look at the situation from an objective stance.As for evicting your tenant, it doesn't matter what the tenant or the tenant's lawyer feels is right or wrong.

And yes not everybody ends up in that position but I see it very often (which is yet another reason I don’t self manage - too close and too little separation between the emotional/ personal attachment and the professional businesslike approach).

We need to learn how to negotiate and to not get out emotions involve in the deal.

This helps take the emotions out of potential deals and enables you to see potential profit and compare deals side by side.

Take emotion out of the equation.

Fast forward two months, she told me that her pet is actually an emotional support animal and asked if I can return her monthly pet fee and pet deposit and waive them going forward. 

My opinion is that there are emotional (obviously) and extreme opinions on both ends, and the truth is probably somewhere in the middle.

Certainly there is an emotional component here, but this is basically a math problem we can solve for to determine the best outcome