As painful as it is, if I were you I probably would step in at this point to ensure things don't drag out any longer.

It seems like the biggest pain point with 2018 is the blower test, AKA insulation is a big change.

I personally have just realized that I'm at a point where I need to get real systems in place as I am finally expanding and hiring help so growing pains... but it's a good problem to have.

There's great potential there, but the tenant laws can be a pain and the taxes are high.

It's pretty painful to be caught up in the system when a tenant makes a claim...whether its true or not.Speaking with an attorney and having them review and revise your lease is worth it's weight in gold.Best of luck

There are painful tenants and painful landlords, so there has to be painful PM's.

Here is me: 20+ years appraising real estate, 10+ years energy efficiency contractor for buildings, 25+ years as a landlord; 40+ years composing music; studies in psychology, music, theology, investing, building science; past licenses - appraiser, LEED AP, RESNET, BPI BA/EP, GC, HVAC; Current license RE Broker; Incorporated as an appraisal firm, builder (one house), energy efficiency contractor (2 x); own 4 properties with 14 total bedrooms.  

This amount DOES NOT include things like your time, "pain and suffering" or "punitive" damages of any kind.

She seems like a pain and if this doesn’t work out and they are not on a term lease it may not hurt to have a termination notice with you as well.  

I hadn't thought about marketing directly to a pain point in this situation, but that's always the best way to sell.