For the sake of time optimization and efficiency, I would recommend looking into a call center service (with a script you provide) as a long term solution.

We are looking for ideas and making new passionate people involved with small house solutions.

Is quickbooks still the goto or is there another great software solution?

I prefer the solution of hiring out.

You need to pick something a little more modern.

I hope y'all can come up with a solution. 

Again, I am unclear who has an equitable interest now and whether a solution might be reached by offering the attorney representing the owners to drop a foreclosure lawsuit in exchange for a Deed from the heirs affidavits of heirship.

So Developers,,, asside from government,,,, what's the solution?  

While looking at our options, acoustical ceiling tile adhesive came up, which sounds like a perfect solution... if it works.

No one source is going to be a viable solution.