Late closing, not proactive, horrible communication then extra charges at closing. 

You don't have to become a slick orator however they will help you gain confidence and organize your thoughts in verbal communication.

In Illinois, you have to have attorney involved.They do all the communication.

What newbies don't understand yet is that it's easier to be honset and upfront in your dealings than to dance around the issue because you lack knowledge, the ability to communicate, to disclose what the deal is!

The yellow letter is not the "professional" form of communication that a property owner would expect form their property manager (IMO).

I'd say the only upside is being able to act quicker and simplifying communications, not really earth shattering advantages.

. :)Again sorry about the confusing I am not the best writer/speller I admit, it is difficult to communicate sometimes in writing.

Please feel free to introduce yourself as well and I look forward to communicating in the future?

No communication with you but they want to proceed with closing.

Yes, the lender and the insurer communicate.