If you had a written lease in place double check what it says about your security deposit- even if you didn't technically have one.

Have all the applicants or potential applicants check out the property between a hour or two timeframe.

They have lots of customers and would find it confusing to remember which tool for each customer unless the customer was really important.

@Seth Vendelboe you will have to go to a commercial lender likely - because it is over 4 units - or check with the local banks and credit unions who hold their own mortgages   I might know of a guy in MI who can help if you don't find someone 

Check the rules and the accounting carefully once you have it under contract. 

You will not fare as well as them because everyone is going to charge you first time customer prices.

It's great to have you here.Here are some recommendations for you:Find and connect with other BP members that are in your area: http://www.biggerpockets.com/m...Set up keyword alerts to be notified of the topics that interest you: http://www.biggerpockets.com/a...Read Beginner’s Guide: http://www.biggerpockets.com/r...Check out BP Money Podcast: https://www.biggerpockets.com/..Wishing you the best!

something to check on.

You are asking good questions.The lender is not going to just send you a check for the construction costs. 

Now I suppose bad reviews is always a risk of working with people, you try to do a good job and hope people are satisfied, as for the 2nd thought yes this is something I absolutely need to do more legal research on and check with my brokerage, my thoughts were this would hopefully be covered by a standard buyers agreement, again if you take a 2.5% commission and the person hates thier house they can’t sue you, I would hope this would be the same.