Every business looks at how they can increase what a customer spends.

You can create custom maps to mark areas of interest, track properties you're considering, and note key amenities like schools, shopping centers, and public transport.

It's an important distinction to make.You're right that passing on legitimate increased costs to customers is a normal business practice.

Better customer service, IMHO.

In real estate, a broker or a salesperson can be the agent of a seller or a buyer.Here’s a list of the fiduciary duties that an agent owes her client:Accounting: The agent must account for all funds entrusted to her and not commingle (combine) client/customer funds with her personal and/or business funds.Care: The agent must use all of her skills to the best of her ability on behalf of the client.Confidentiality: The agent must keep confidential any information given to her by her client, especially information that may be damaging to the client in a negotiation.Disclosure: The agent must disclose to the client any information she receives that may benefit the client’s position in a negotiation.Loyalty: The agent owes undivided loyalty to the client and puts the client’s interests above her own.Obedience: The agent must obey all lawful orders that the client gives her.

so what really happened is unrealized HTM loss doesn't need to be recorded in the book so they dont have to sell it EXCEPT if there's massive withdraw from customer AKA bank runs.It's the bank run that causing the bank to collapse.So in theory you can avoid issue by saving the money that has the smaller holding of HTM paper or invest in the bank where there're more incoming asset coming-in.

When I have called, the customer service hasn't been able to help me.

Than this thing about the exclusive buyer agreement to me is great, and I don’t just say that from an agents prospective, people should be able to see in plain terms what services that can expect for what price and decide if that service is worth that to them, just like every other business, problem before is because seller was paying for buyers services it was opaque, now it will be written out in plain terms for everyone to see, the main result of this lawsuit was to put agents more in line with every other service business in America and increase the number of options for consumers, some agents might be paid more some will definitely get less, I think overall average commission’s come down, but again that’s how every other business operates people compete on price compete on service compete on relationships (I can get a better price with some subs because I’m a repeat customer who pays on time and is easy to deal with for instance) and than consumers can decide who that want to go with and once they decide to have that person working for them of course that person deserves to get paid for the time they put in.

How could I target insurance claims tenants for my MTR?  For example, would I call the area home insurance companies to notify them of the available rooms?  Or something more creative?

Customer service that actually helps you when needed.