Your goal should be to clearly communicate your new policies while making the transition as comfortable as possible.If there isn't a written lease in place then you could have a real estate professional prepare it for you or simply download or purchase a template. 

Steven,Was just trying to communicate directly and efficiently so asnot to waste anybody's time.

His point is accurate, but he does not communicate the whole picture accurately.

Will definitely keep working on my communication skills.

Our first communication with tenants is via an email auto reply with pre-application questions.

Good communication is also a key factor.

I have had some rigid, brutal inspectors back off on me quite a bit after establishing a good line of communication with them.Good luck with it.

Also there needs to be distinction between binding when parties both sign a contract and communication afterwords while under contract.The contract should state specifically that e-mail,fax,certified mail etc. is an accepted part of communication and giving notice to the other party.The item not selected would not be binding as a way to communicate while under contract.If the contract did not state the particular method to use as being able to be used or not used then it might be found unenforceable by a judge in a court of law as being too vague.

I would like to communicate again, I am not interested in remedying the problem.

Years of trying to communicate with the IRS, EDD, BOE, and DMV made me want to try you guys before trying to get in contact with the DRE, but perhaps not all goverment departments are created equal.