I am local and so I simply walked into their office on Hillsborough Street whenever I didn't like something - typically got it resolved.  

Yes, same zip, same signs on the street poles saying "River West", worlds apart.

Fortunately we own 2 other properties on the street so I know the area well. 

Once I understand how to materialize this component of the deal, I will feel comfortable hitting the streets.

The current tenants are paying $700 a month but the rental comps in that area are $1400 conservatively (similar properties on the same street are going for $500 a bedroom).

Afternooon, I always recommend visiting the areas you plan to invest in to get a feel for what the city, neighborhoods and streets look like.  

@Joshua Hollandsworth Typically the "big banks" sell their loans on Wall Street and those loans must meet specific guidelines. 

Recently I have driven around various properties on streets I liked (driving for dollars, except mine was driving to learn, not to necessarily do anything quite just yet).

Down the street the property manager I plan to use is renting similar sized units for this amount.Assuming I ran all the numbers right for estimated expenses buying this property cash should provide me with over double the cash flow (had a mortgage on the sold property) , elimination of ~$300K of debt, and money left over to purchase more properties.

Look for properties in between the streets Oriental and Rural for west/east boundaries and 10th and Michigan for north/south boundaries.