I complained enough that another investor listened, looked at the deal, and funded me the amount I needed...

Try doing a rent survey in the meantime to actually determine if you are under market on rental amount.

The insurance company is going to rebuild all the units due to the amount of damage, but there has been some hold ups with the county due to permitting, changes in codes and such that has delayed the rebuild process greatly.

There could be a big difference in business decision depending on the amount you are comfortable repairing. 

You have to understand that amount withdrawn would be subject to income tax plus penalties.You may want to consider taking a loan against your 401K(if your employer's 401K allows that option).

I would have to assume their liability is limited to the amount of their contribution.

If you verify you are treating them fairly, that may be all they need.If the clients want to save money, offer a trade off - they take on lawn care, and you reduce rent by the amount saved monthly (unless you were planning a rent increase to keep on track with your financial goals).

Here are the numbers of the deal: Loan Amount: $123,600Points: 3Annualized Interest Rate: 12%Fee's: $750Term: 60-daysType: BalloonPayoff Amount: $130,616.89I transferred the $123,600 from my personal line of credit to my business checking account.

They aren't going to take less than the amount due and owed.

They need to be properly maintained with the right amount of water to avoid these issues.