In a nut shell, it’s a property that has notoriety attached to it.

@Russell Brazil Thank you Russell!

Use wire nuts inside the junction box to join the new and old cables.You should also buy a new temperature and pressure relief valve (safety valve) for each new heater, if it doesn't come with one in the box. 

Cozy accepts partial payment which sort of drives me nuts and they can also take the money back out of your account if the tenant claims fraud but I would assume any online rental collection site can do that.

thanks for the advice, @Sarah Ziehr, @Russell Brazil, @Leigh C and @Teri S.I was going in the direction of a relatively stable rentals and cash out after a fairly long time.

@Russell Brazil I will!!  

During the discussion, they cover the nuts and bolts of the move out/turnover process - everything that happens from the time the tenant gives a 30-day notice till a new tenant moves (including moving the original tenant out, making repairs, marketing the property, and finding a new tenant). 

Russell Brazil - I have a similar rule.

@Russell Brazil...EXACTLY!

I'll pile on to what @Russell Brazil said, get used to investment properties not settling.