And when handling a situation like that as a PM, you can easily take the emotion out of it for the tenants when they don't believe they're talking to the owner.

@Steve RozenbergI like having all communications come in by email.

@Raphael Thomas re-write your letters and tap into the seller's emotions.

One of the properties that I'm communicating with the owner on has all her old junk inside.

5:30 am wake upwalk dog, coffee, shower, emails, etc7:00 leave for work8-4 teach HS mathin winter then coach wrestling until 6home by 5 (or 6:30)dog walk, play with son, help with dinner etc7:30 baby bed timethen free to check listings, emails, etcthe hardest part is communicating during business hourssummers are free for rehabs, turnovers, etc

@Fahima Hilal It's tough to tell without more specifics but generally when I find myself in a deal and I react emotionally to it I counsel myself to step back, take a breath and be patient.

sticking to the numbers and the facts removes a lot of the emotion and anxiety.

My 2 cents do not take decisions based on your emotions and “flowers and decorations”

How do you folks manage your vacation rental properties as well as handle customer communication and interactions when you do not live near the property?

Prospective tenant informed me that he has a emotional support animal.