:O)     And if you have any pictures or evidence that the family came and took stuff, keep it; you might need it.   

Tell a good story, support it with an over abundance of evidence, and master using the other peoples words against them...you seem to be skilled at that with the back pedaling comment.My other advice is why carpet?

I looked it up and there is no scientific evidence that cleaning air ducts improves air quality according to the EPA.Air ducts is kind of in the grey area of whether it's regular maintenance or not.

I echo the above, except the title co. did their job properly.....they deducted/transferred deposits, I assume prorated rents, but they had no evidence or instructions about prepaid last month rents as the buyer didn't know of their existence, and that is the buyer's job to determine, not the title co.

Although I had my rental house tented for termites before the tenants moved in, I recently went to inspect the property and found some evidence of termites.  

You are establishing a history record for each tenant every time you send notice that you will then place as evidence at a eviction hearing.

In most cases, anybody with common sense will settle out of court when presented with evidence they can't overcome.

Yes, a picture and their word will be good enough, if you do not have any counter evidence.

Then NEXT TIME, if it happens, you have absolute evidence that the problem resolved and that the tenant is responsible for bringing in the roaches, or fleas, etc. 

Honestly, after reading the reviews I'm thinking that the worst part is that with their low water use they will probably leave "evidence" of a bath room visit on the sides of the bowl.