I honestly think you should check out some podcast's to better understand direct mail and CRM software. 

Anyone know where I can find a Mortgage / Loan Analysis Software?

Just because they confirmed to you via text doesn't make the method of notice legal. 

Given the office maxim "you're buying the lease and the building comes free", can someone confirm how empty suites are treated in practice?

The seller explained that there are liens and that he was willing to let it go for the amount to cover the liens.I was able to confirm the liens due with the county so I sent the seller the contract with the amount.Before he is willing to sign it the seller told me that his attorney advised that I call him.

Wayne & Natalie - I've been trying to confirm this issue for some time now and I fell across the attached IRS document and if I'm reading it right, page 17 exert b. claims that If i've lived in the house for less than 2 years, I can indeed prorate it by the number of days lived in the house out of the 730 days in a 2 year period.

.- Buy some Technology - new devices or software.- Ask Contractors to invoice you NOW for work they have done or are about to do.- Pre-buy construction materials maybe even some storage to put them in- Buy tools for you or your contractors to use on a future flip - Hire an accountant to help with some of these ideas

Its more fun making money together, and I appreciate your out-reach and advice as I dive in as an active investor for the first time.About me...Economist by education (petrified of analysis paralysis), spent a number of years in real estate tech building & managing buyer lead gen solutions at realtor.com for agents & brokers, and adding SaaS (Software as a Service) utilities that help incubate buyer & seller leads until they're ready for a face to face meeting.

I work full time in Healthcare IT (software Program Manager - very visible and demanding) so I'm trying to decide whether to pursue a small claims court filing or writing this off as a learning experience on how to deal with inheritied tenants.  

By day I run a Venture backed software company and by night/weekend I invest and rehab income properties, primarily single family but interested in multi-family.