As a licensed realtor and investor here in the Cleveland market, I have plenty of experience working these deals and always eager to help others on their real estate journey.

It is fairly easy to do online.  

Buyers are still out there.Are you marketing and pricing your properties effectively to attract Buyers?

Sounds like your target market (or guest avatar) is fisherman/outdoorsy vacationers.

I complained but was explained I'm not the "bill to" party, so they don't have to notify me.Nowadays, everything is online, so all I have to do is log into my account, download the online bills and forward a copy to my tenant via email or by smart phone, all done in a minute.

It will be very difficult to do that in a location other than your market.

At 4.5 stars, you are really hurting in a very competitive market so you might consider redoing the pics, more themed kids bedrooms and start over.

Also, appraisals are valuations at a point in time, and commercial markets can change rapidly.  

Quote from @Elliot Juarez: The city is expensive, but the are smaller markets that make good sense.

A source of good quality notes and a market to sell them to.