After all, its not worth the time or the money, in my opinion at least, and I think you will quickly agree after consulting an attorney about the cost and time to pursue legal action....Best hope is to write a very professional letter with enough details to communicate the situation and hope they decide to reimburse you for at least the out of pocket expenses.

My "wheelhouse" and where I feel most comfortable is in buy and hold rental properties.I do hold a RE salespersons license in Mass and I plan to become a broker in 13 more months.I look forward to communicating with the active members on the site!

Bigger Pockets is single handily changing the way real estate investors communicate and share ideas by giving the everyday investor a seat at the discussion table.

At the end of the day, the real base of communication is the dollars you wish to spend.

The agent is doing whatever they need to in order to get an offer in and open up the lines of communication with the bank.

Generally you're going to pay some percentage of gross rents collected (8 - 12%), many will pay a finders fee for new tenants (1/2 - 1 mo rent), some will have maintenance mark ups (+10%), etc etc.You may also want to ask for a copy of their lease agreement that they will be using with potential tenants in your property.See what sort of occupancy rates they are achieving.Ask for a market analysis of what they believe your property should rent for.See if they have some references you can contact.A lot of people seem to make these decisions on dollars and cents... that said, I've never heard a horror story on here about someone complaining about paying 10% when they could get it for 8%... the horror stories I hear are in communication, lack of trust, poor screening, not following through with inspections, etc etc etc.

This was probably from a failure to communicate between the person sending the letters and the person you spoke with.

Communicate with owner. 0.b.

Then communicate contact info via PM. 2) Please note the request here is strictly for recommendations for contractors.

Often times the BIGGEST mistake investors make is using a broker or agent who does rental management on the side in between brokering sales.A quality property manager does it full time and has systems and processes in place to communicate effectively and handle issues in a professional manner.I would go to www.irem.org to see who is listed in that area.It will be hard if you are just buying one-off houses to get a quality manager.There just isn't any money in it for them.In those cases they will manage well when they need that little coin but when they get a regular sale your property will drop down on the importance list.You have to think of it this way.On a little house with 500 rent you are getting cash flow,depreciation,appreciation (hopefully),and principal pay down.The manager is getting a lousy 50 bucks a month at 10% of gross rents and that doesn't include their gas costs and other fees etc.If you buy an apartment building the manager doesn't have to drive all over creation to manage tenants with houses.They can make the same money in one place with a complex.Hopefully you will find someone.