If they fail to repair - or do it poorly - then I would serve a 30-day Notice of Termination.

However, they can't really service my out of state homes as they only serve my home state.So, without getting everything requoted with new vendors, and losing the prenegotiated bulk rates through the PM, does anyone have a recommendation on a insurance vendor that would consider extending umbrella insurance across multiple States, properties, and underlying agreements?

Our leases have each tenant responsible in its entirety but in this case it would not be of much use because a notice to vacate was served and 3 moved out (so they cannot be held responsible). 

And if you do a good job and serve them well, they will use your services again and refer you to other investors. 

(had to)First thing to know is the #'s you can achieve in rural micro-markets will seem to good to be true in comparison to much of what you read, that is actually the standard your best served using, I call it "ludicrous math" (Spaceballz shout out). 

Those monies would serve as a big cash reserve in the event that loads of tenants are unable to pay their rent and I'm funding mortgages out of reserves and then personal savings.Here are the major concerns:1) If the loan exceeds $25,000 then they take a security interest in the all of the business's assets and the borrower pays the UCC filing fee.  2) Borrower cannot sell or dispose of the collateral without the permission of the SBA.3) Must keep itemized receipts for all expenses paid for with EIDL funds & the funds cannot be double dipped with other government assistance programs.  

My brother is currently serving the country in England.

So you lease them the property at say $200 above market rate, if after 5 years they are still there they would have the option to purchase at a price you previously agreed on and often the $200 over market would serve as their down payment so they can get a proper loan. 

I’ve thought about maybe going to get my associates degree in business management/ administration, or should I become a real estate agent in order to better serve my family?

@Julie McCoyI know its not any RE agents preferred method but I was taught that professionial associations are there to protect and service the consumer communities they serve.