We are trying to be as much of a supports for our tenants who have lost their jobs or directly affected by Covid-19. 

I am able to focus on delivering on my committments to my investors.My hold time is 3-5 years for apartments and 5-7 years for hotels.Also, when I refinance, my investors retain their 30-50% equity ownership.My investors are quite happy with the fact that they get double digit returns with the above structure and I've never lost money for my investors even through the Great Recession of 2008-2009.16% project IRR to me is marginal.

From there it is a direct deposit every month, some follow-up inspections (they used to be yearly but I think they changed that), and they will reassess the assistance amount yearly (it has mostly changed a couple of dollars, except for one tenant who lost his or her job and then the program covered the entire rent).

Once you know how much you'll be saving per month, you need to figure out the entire cost of the refinance (how much out of pocket, and how much lost equity).

If it is, then I think you accurately assess the situation in assuming you are out lots of money in cleanup and lost rent, are going to make an enemy, and will have to clean up and then remodel, likely at large expense.

Currently reading Lifeonaire - about the importance of making living a priority over money.Next up reread The Entrepreneur Trap - great book on focusing what is important in Business.After that finish The One Thing - I lost my copy before finishing it.

But the hassle of fixing her unit up, finding a new tenant, lost rent, etc is more than the hassle of dealing with drunk drama from time to time.  

Lost my shirt in the Downturn in 2008-09.

I lost $149 trying them.

The tricks of the past, including Back linking to an old established web page that you don't own can get you in to trouble with google now and you site can get lost in the Abiss