We are not experienced landlords, this is our only rental, so looking back I guess we should have been more diligent....but we just trusted Mario.UPDATE: Mario from Bridgehouse and I are communicating on a daily basis and he asked that I post this update:As of Mon Aug 26, he has verbally agreed to pay our handyman bill of $185, the June rent of $1,400, and the damages to our home caused by the tenant.

Or is there an organization or government department to report HOAs to if they fail to communicate with home owners?

Try a channel manager that allows you to share your calendar such as igms or Your Porter and kill a few birds with one website 

I use VRBO and AirBnB.If you have multiple channels, how will you maintain an availability calendar and keep the channels current?  

The benefits of online funds would be ease of communication, deal flow, lower minimums, easier to vet with more eyeballs, more diversification, etc.Ideal Investment:I invest $10k-$50k into a each deal.The property is Bought, Renovated, Rented out then Refinanced.I get back all or most of my $10k-$50k.We keep the monthly cash flow.

I like the other responses - but also be honest and communicative.

@Michael Henry, I think if it were me, I would want to know what other *needs* might be lurking... could you ask them to communicate anything that they are aware of that may need attention (with the shared understanding that you may not be able to get to everything immediately)?

If you are getting financing and you are the guarantor on the loan then you deserve some additional consideration.Then determine the value of General management such as: paying certain bills, communication with property manager, accounting, working with CPA on tax reporting.Then calculate the final returns for yourself and your investors. 

Terrible communication and very unprofessional.

Did you figure out where you will be getting all your materials from so you can communicate directly if any contractor needs supplies?