That's because our emotions are different at different times and these affect our decisions and to some extent, our actions.You've inadvertently stumbled into a new challenge: an opportunity to learn that you need to become a (better) copywriter.

Obviously, losing a parent is tough emotionally but for her it is tough financially too.

In my experience agents do not like to communicate the lease option offer because they will not get paid as quickly.

Why not try getting in touch with the one who left the state to see if they can get the remaining non-communicative one to contact you.

I always stress open lines of communication with my tenant.

A Trustee is good to work with as they can be emotionally unattached to the property and can make objective decisions about value.

Joseph thanks for your comments,Lets not forget that we are dealing with peoples emotions here.

Let's see, could be a family house they're very emotional about, could hv filed bankruptcy and is working on a loan mod, could hv a settlement pending and getting some big cash payment soon.

I even use Skype and TeamViewer to communicate with clients so I'd highly recommend looking for one of the best with great references that interviews well with you.

would it be okay to eliminate a prospective tenant because they haven't yet learned to communicate in English and the landlord doesn't have a translator available?