Both had underwent fairly recent renewals of the units (5yrs), but one was still operating with a common boiler, albeit upgraded to a fairly efficient natural gas boiler, while the other had been converted to electric resistance heating about 20years ago, putting the costs of heating in the hands of the tenant.  

We have small margins so we have learn to be very efficient.

It's a well designed program - keeps things clean, neat and efficient.

With only 8 units it won't be efficient, and expect higher fees if you want a higher level of service.

Screening your tenants before hand is imperative and really, cost efficient. 

I picked up the habit of taking self-generated credit reports during a stint as a real estate agent, but we were dealing mostly with high end renters with good credit/income and did this because the company found it efficient.

Speaking to those who own Multi-Family properties right now and have hired a property manager to run them, who do respect for their work quality, systems efficiency, and ethical practices when working in the gray in the Apartment Management Business?

@Jon Holdman in the respect that our economy will continue to evolve and be driven by ever increasing automation and efficiency. 

And if the plumber is getting the job, they'll usually be happy to help with the list, gratis, because it increases their efficiency.  

I ran into this problem when looking for more cash.i think it's probably more efficient at these deal sizes to finance at acquisition.