Latchel diagnoses if it is an actual emergency or not, we troubleshoot with real property managers over the phone, and only send out contractors if it is required to fix the emergency.It protects you 24/7 for emergency maintenance issues and can help stop toilet overflows, burst pipes, etc from becoming severe property damage.

We give you a dedicated line for your tenants to callWe diagnose if the issue is an emergency or notWe troubleshoot the issue with our own team to try and get a fix done over the phoneWe will get a contractor out to the home asap if we can't fix the emergency on the phoneIf it is a standard request, we'll email you and see if you want us to send someone out to fix itIf you think a service like ours would save you time and hassle please reach out.

Hi BP Family, what happens to the amount a Seller owes on his mortgage?a) Buyer must pay off the loan before acquiring the property? b) Bank allows Buyer to take over the mortgage?For example:After repairs Value = $15...

Hi Everyone,Sorry for the rushed nature of this post, but I am doing this troubleshooting live so please bear with me.I am working with a agent on a purchase a SFH in KCMO and he sends offers/contracts via DOTLOOP.

Do they do an effective job troubleshooting over the phone?

Pit Falls and upsides/troubleshooting would be most appreciated.

I send them a final email the day they arrive and try to troubleshoot problems the moment they come up (smoke alarm was beeping last night for our current guests but I told him to press the right button to stop it). 

They do what may be more efficient for them but not necessarily the owner (I.e. replace versus troubleshoot and repair) or do what makes them more money (extra turnover work that isn't necessary). 

You can troubleshoot repair new subfloor one day, and put vinyl down the next.

So no you have not paid for a particularly dirty turnover.2) it's called cleaning fee but it's not just the money paid to the maid it's also the "project management fee" including communication time with the guests, troubleshooting because they can't dial a code or just  the inspection.