Their legal department had our paperwork and continued to call our legal department to explain the instructions!

I don't know, it sounds kind of weird but my friend is kind of freaking out about potential liability since the lien was literally placed on the house essentially hours before closing. she needs to contact whoever wrote the title insurance.. the attorney is just an agent for the insurance carrier.. that should fast track.. this happens I have had it happen to me by crooks/criminals literally who put a mortgage on a property 15 minutes before my title company recorded my mortgage so when my title policy came out i was in second position not first position as my escrow instructions stated I needed to be .. 

However, your goal should be to make instructions/communications/labels/etc. clear enough so you get few calls and just a handfull of messages. 

Go to your bank and they can provide you with instructions.

Luck  - Colorado contracts are straightforward.5.

I agree with John 20 to 30 units is pretty straightforward. 

Mind you, we have never communicated prior as another one of the investors was dealing with him.If instructions would have been given as a whole, what we were expected to produce verses what they did rather than piece meal it at critical times, there would be no problem and no one would be upset.

There's nothing special about it beyond some added, very straight forward paperwork. 

Seems like he has some good Youtube instructional videos though.

A couple of points:1: The tenant was not given keys to all doors with locks.2: The tenant was instructed to call a locksmith.