We've never actually had a tenant use it after reading the addendum (which was our goal), and I think it helps prevent problems when they understand the myriad issues involved in its use.  

You should ensure the property is inspected regularly, maintain climate control to manage moisture and temperature, and address small issues like leaks or cracks early to prevent costly repairs.

It can be a normal problem but you can prevent it with some certain measures.

Many people have limiting beliefs, a mental barrier that prevents someone from achieving their goals or living fully, so they sabotage any hopes of progress through words or actions.

A strong “Core 4” can make managing your investment remotely much smoother and prevent a lot of headaches.Also, as you narrow down cities, pay close attention to factors like job growth, population trends, landlord-tenant laws, and short-term rental regulations.Happy to connect with you, and good luck as you jump in!

Use a tiered approval process to give them control over larger expenditures while enabling quick resolution of smaller issues.2.Proactive Maintenance: Implement preventative maintenance programs to reduce costly emergency repairs and extend the lifespan of property systems.3.Monthly Reporting: Deliver detailed monthly financial statements that outline expenses, rental income, and ROI performance.By handling their funds with care and providing transparency,  trust is built with owners, ensuring they feel confident in the relationship.Making Tenants Feel HeardHappy tenants are the foundation of long-term occupancy and reduced turnover.

It might be worth talking to a lawyer but not sure if it's small claims or worth it.Also, you might already have all of these things but for future prevention:- smart thermostat (so you receive alerts when the inside temperature dips below whatever preset you have)- Minut (or similar device) would also alert you to the inside (and outside) temperatures; for example, I have 2 devices inside the house and outside on the hot tub deck.

Including one that prevents a unit from being rented for less than 6 days. 

Explain your situation and see if there are payment plans or hardship programs available.The BiggerPockets forums have threads on tax liens and foreclosure prevention: https://www.biggerpockets.com/forums/41/topics/766025-surplus-funds-unpaid-taxes-in-foreclosure-saleAn experienced real estate attorney can advise you on your legal rights and explore potential solutions.Have you spoken with your local tax authority yet?

I understand this may prevent me from getting the absolute best terms on a HML, so I'll turn to professional before I settle on a lender, but I'd like to start the shopping process on my own.