If they find out you've communicated off-platform with a guest like this one is requesting, they may boot you off their platform. 

As someone who has spent years in the real estate industry, I’ve learned that success on Airbnb isn’t just about listing your property—it’s about strategy.From pricing tips to guest communication, I’m happy to share insights that can help you maximize your income.

Hi @Cindy Chan,I work very closely with @Ryan Hall, his work and communication is phenomenal.

I don't get a great taste or feeling about the MHP sponsors mentioned based on this.

We had to replace 90% of the electrical, created an open concept, primarily all new drywall, new boiler, new roof, etc.

I am a new investor looking for primarily multi-family properties with 2-4 units; would be willing to house hack as well depending on the opportunity. 

The challenge was finding a GC that had good communication and understood ROI for every dollar he charged us.

I was with them for 3 years, and during that time got 0 money on my investment, and the communication was not great. 

As to your point about confusion in the future, it's our policy to leave the conversation and thread open and available for anyone to read, they can gather all of the information and make an informed decision for themselves based on ALL the information provided.

Should they have communicated better?