Big box is no more except your show runners such as Target that are able to keep their market share by reinventing themselves for the customer experience.

We would have customers who were not US Citizens and therefore did not have an SSN per our applications. 

How about have a handyman build a custom sized double door on heavy hinges for this barn?

@Brett Kash there are a couple of products available used by custom builders and remodelers called Coconstruct and Buildertrend.

I cant tell you the number of times I've had customers spend thousands to fix what some other "low ball" company installed."

Like them or not, the reality is they have become the sphere of influence for the Ft Benning area so they will get the pcsing customers before any other agents or property manager.

He took a turn and gave up the sales job and now does customer service over the telephone from home.

It is a customer service job.

I don't plan on playing any games with any customers emotions or money.

If you are looking for an estimating tool it should really include starter templates to help you get started, but give you the ability to completely customize the categories, descriptions and prices for your specific market and projects.