Buyers and renters may prefer an additional bath, but may not be willing to pay enough more for it to make it a good investment on your part.

Customers?

I know that tenants prefer electric appliances because then they get one bill (and one deposit).

Its not really anything I've seen but just my personal preference on risk/leverage.One example would be if you had a house with an LTV of 60% that rented for 1,500 but only cash flowed $100 per month.

You also have the option of doing it in a letter format; however, the IRS prefers the standard form.

He did tell me that we could get an FHA loan with 3.5% down, but for a number of reasons I would prefer to get a 5% down conventional loan.  

I am in the customer service business and I own my business (non RE) and my clients love me and I am never too busy.

I would prefer if you have/had a loan with them to validate your opinion.I am just about ready for my 3rd rental property but so far have always banked with a large bank for my personal banking, however they do not do investment loans.

Also I work throughout the valley but prefer the northwest and Summerlin since it is closer to home and my office.

Explain the situation calmly preferably while sitting down with her and explain what the lease says as well as what options are available; however, bottom line she caused unreasonable damage and not typical wear and tear on items.