We do not discriminate against persons because of race, color, religion, sex, handicap, familial status, national origin, age, sexual orientation, or gender identity.

The only service animals that must be admitted into public places...like a store, restaurant, etc...are either a dog or miniature horse (no other type of animal) that has had rigorous and extensive training to help their owner with a specific PHYSICAL disability. 

Meaning, say this tenant alerted the local news, as an example.Your argument, while true, is like telling someone they don't need a car to get to the store, since walking and horses worked for centuries...  ;-)

“And I want you to know that HUD will not be shy about using it.”Even if applied evenly and neutrally across all races, HUD claims that screening policies have a discriminatory disparate impact on African-Americans who “are arrested at a rate more than double their proportion of the general population.”

However, the fair housing act doesn't allow for discrimination based on factors that correlate to race, and you may end up charging minorities higher rents, which is simply a bad business practice and look horrible to a jury.

But, people from households who scream at each other,  or throwing around the F-bomb while on a voicemail to me, regardless of their race, are not a protected class.Being distracted by your child while on the phone, is fine.  

They can print them out online from their My Account on the SSA website.But, you can still ask them what service their service dog/miniature horse (the only two animals allowed to be service animals that can go in public) performs for them.  

Hello Russell Brazil They are in the rat race mentality.

This line of work does not improve one's opinion of the human race.

My contractor also mentioned that she was "incredibly unpleasant" to him while he was there making repairs for her.We've talked to her about the noise, but directly insulting other tenants (especially based on race) is unacceptable.