But I do know what it looks like when someone is about to be separated from a lot of hard earned money of theirs... and YOU potentially look like THAT person.  

@James D.I can recommend 2 contractors I have personally use.Send me a DM.Goodluck

Personally, I don't think you have a shot in hell of assigning the liability to the tile company.

Now this number will change if the person pays off early, etc. 

Quote from @Heather Rummel: You can manage it on your own, but it takes a lot of work to educate yourself, particularly in the most heavily regulated corner of the world.I would start by calling around to property managers in the area for help.

Adam: I am unaffiliated with Curbio, but very familiar with them, as our company, Purgula, has written about their offerings to help educate homeowners and agents.Regarding how fast they are, I would ask how long their typical engagement is by budget size.

So how about an estate where person passed?

I have never personally had issues with insurance even in the valley for my clients now that I think of it. 

House hacking will also give you some personal "property management" experience.

I have several clients that 'self-manage' or have a full time private manager that has enabled them to offer their manager/cleaner (occasionally the same person or couple) double the hourly cleaning rate (compared to national PM companies) while reducing the booking/cleaning fees for tenants.