I am a district manager with a company called Build 2 rent, and i live in Cape Coral.  

It has to be sold prior to dissolving the company to clear the debt against it and free up cash.

With where you are at currently, I would recommend a regular tax prep agent from a company like H&R block.

Typically companies like this actually want stuff like this reported so they can see if its a bug or what is going on with their system.

Maybe consider getting a p.m. company that would do some boots on the ground and some research for you to find out what some of these issues could be because you are not close to the residence in the location, unless you can do some research yourself online, or consult with the historical Society of the area, look things up at the library, there are lots of different ways that you could start this process, but my point being that you may end up losing more money in the long run.

I have five houses in Memphis area, and the biggest problem has been finding a good property management company. 

Hey @Dean Attali or @Matt Altrich,I'm starting to take a look at PM companies and came across M&M Property Pros.

It will take time.3) Property management companies, chamber of commerce meetings, local commercial RE brokers, etc are all additional options to network and find people who do deals.

Also, be sure to notify your insurance company that while you are still living on the property, you also have tenants. 

You can also tell her to call the utility company about the best way to save, as turning off heat and on is not efficient having to run longer blasting out cold air as opposed to leaving it set at a lower temp. :)