If I can keep a trades person for 5 years I am surprised.The idea of having an Angie's list type of a service for investors seems good, but right now its competitive to get good people to do any type of work and I would be weary of hiring people from a list without a personal recommendation.

We generally hire someone to install kitchen cabinets and counters, redo the plumbing and to do the electrical. 

He paid.If you feel it's a legitimate threat, hire an attorney and let them protect you. 

The only way you'll know the extent is to hire a plumber to evaluate the entire system and be prepared to spend a pretty penny to bring it all up to speed.

A realtor I took a course from in college always impressed upon us to use an inspector you hire and not the one your realtor suggests.

.- What about Dormont / Castle Shannon?

I am hiring a property manager but still I am the one who will be in charge of the project.

Offer different unit, explain costs of moving out (new security deposit, hiring moving co, cleaning costs, new furniture) 90 days before end of their leaseSend marketing packages or gift packages to preferred employers surrounding property Reach out to old leads older than 90 days

When you hire a Property Manager, does the Tenant sign the lease with the Property Manager or the Owner. 

The PMC has found quality vendors, negotiated reduces rates for their clients' properties, verified the vendor is properly insured, received and diagnosed the complaint, hired the vendor, coordinated with the tenant, received the invoice, paid it and tracked it for 1099 reporting and does that each year as well.