Is there something unique about what you are claiming that others don't have access to?

I bet if you ran all of his mail through the paper shredder, and claimed that you "never saw it", he would change the address and the problem would fix itself.

Your coverage defends you against claims.

Another thing that I will do is to claim the listing in Zillow (spit) and modify it.

@Tom Keiththanks for the advice the owner lives in GA I forgot to mention and he claims he rents out them both for 1.500 a month

In my area most Realtors have a sense of representation of their client, just as an attorney does not want his client being approached by some insurance claims guy or some creditor or by anyone related to the other side of the table, neither does the Realtor.

With 4 kids I'll bet there's a decent amount of damage.When you file an eviction and the tenant moves out before action, does the eviction still go on their record or does it become a small claims issue?

In this case would it be better to do a quit claim deed or a special warranty deed?

Like I said she claims she has not been able to get any docs from the bank.  

My claim to fame is "I don't know everything but I know how to get paid in this business".