The software works well for small mutli-family, and they recently added new categories to allow me to track my flips too. 

"hi, I drove by your property the other day and wanted to know...." or "I saw your ad"...or "I am looking for properties to buy in your neighborhood and saw ...." .

He should have made it clear to the insurance company that he will not be living there, adding that the property will be a construction site he intends to complete and flip. 

Hello @Michelle Ethertongreat questions and I would like to hear other peoples input on this here is what we use for managing 1700+ rental units and selling 250+ turnkey properties here in Memphis TN Finances - QuickbooksProjects - AsanaCRM - Copper and Podio (investor fuse)Contractors - PropertywareManaging properties - PropertywareWe also use google drive to store all of our pictures of properties and other info. we take a lot of pictures before during and after the sale they have come in handy so many times. 

I added a 3rd story and listed the house for 380K.

But in my Austin suburb, the average price per square foot is $127, My big house was appraised at $94, then when the value of the little house was added, the overall price per square foot went down to $84.

@Eudes De leon I looked their google briefly....it seems 3 resin and 1 comm’l is fine, but....there is a little more to it,  not laid out in straight black and white.It has to be in a predominantly residential use area, the commercial component doesn’t “over power” the residential use/characteristics, etc...as @Chris Mason says, the actual determination is made by the fha appraiser.

I don't have any tenants in my rentals with pets, but I will be adding that a clause into leases in the future should I decide to rent to animal owners

You can also check their reviews online at Google, Facebook, or Yelp.

And reassure them by doing things like adding them on the insurance policy (and you send them proof before funds are sent over).