So with that I just would lie to know what worked for others and if this platform provides the service that it claims it does.. 

The credit union claims they continue to check on status, but nothing!

The son claims he's getting a 2nd job to help the family out.

The amenities may be basic but the service should be class-A.have a worldview that is empathetic to poor people- ie they don't believe that poor people are poor because they make bad life choices; actually RESPECT THEIR (D-neighborhood) TENANTSdoesn't have the unrealistic expectation that low credit score tenants will respond to incentives designed for tenants with a credit score to protect and sets payment policies to promote desired tenant payment behaviors for low credit score tenantsprefers to achieve goals by eliciting cooperation instead of the exercise of power;communicates clearly and directly (even on 'awkward' topics like money and complaints about 'peculiarities')likes to solve problemsHaving said all that, I would still recommend B neighborhoods if you can afford it because of appreciation (and as @Erik Whiting said, exit strategy) .

Afaik insurance covers loss of income of property is uninhabitable for a claim( repairs etc). 

With this I know I can claim my Miles along with other tax benefits.

True, but they are probably experiencing way lower claims.

Tax advantages, because property goes into service faster, so you can start claiming depreciation, rather than waiting until it is rent ready.No doubt if you rehab, you can gain more equity.

You can also claim depreciation, HOA and other normal business expenses.

Check with your attorney but the personal items in there could easily be claimed as her items unless you have documented proof (photos and an itemized list) proving your father owned them.