My intention was to pass on the loan servicing fee to the borrower.

Some companies have the day to day tenant customer service end separate from the leasing brokerage end.

From there, you can reach out to them by mail, phone or text.There are services that do all this work for you, but just be mindful of the delay they might introduce.

Hello,I know a lot of our clients who do business in the Cleveland area use and reccomend Monument Real Estate Services, LLC as a property management company. 

There was some zoning / publication about re-developing Ocean ave areas to make it more commercial, shops etc?

And if you are doing self property management, you should have a separate operations LLC for all the public interfacing, hiring of contractors, dealing with tenants and leasing, etc. with a property management contract with the asset holding entity.

I think you might be better off positioning yourself such that the goods/services you offer are visible to those that might be in need of those goods and services, that way they call you. 

Also depends on how points are disbursed and the amount of the loan, and your exiating debt service like you said

Roofing Consultants and Services, Danny 904-282-ROOF

Pay the water bill yourself, have tenants reimburse, do not have tenants pay directly for a public utility that can place a lien on the property.