When receiving cash, always provide a receipt and make sure it itemizes what the cash covers.Unless there is a legitimate reason to provide the tenant with a receipt, we don't.We've only had one tenant request regular receipts and it was to show her case manager, related to monetary support she was receiving.

Charge her for what you have itemized receipts for, don't charge for any of your own time.  

You want to move up the 80/20 leverage curve from technician to investor/entrepreneur.In Bridgeport, CT and New Jersey the investment is about 10% of rents collected which frees you from taking resident phone calls, coordinating maintenance, leasing vacancies, accounting P&L's, conducting inspections and making property payments.Owners often times suffer from "death by 100 cuts" when having to handle all of these small items, missing opportunities to achieve bigger goals.

It looks like they tried to clean items, but in reality ended up putting items back that were not sufficiently cleaned.  

It saves a ton of money on unit turns and maintenance items. 

One of the tips that my fellow workers in real estate recommed is to find a company that can dispute all of the items across all three bureaus instead of finding a company that only does a few line items on a couple or one different bureau, besttexascreditpros is a good one that i know of at the top of my head, but you can find one in your area that is such a way.

A passive loss is a tax item.

There are a lot of questionable items with the electric.

When I started my Airbnb, I filtered out all the like item places I would be competing with. then I looked at their prices and calendars to get an idea of what kind of business they  are doing.

. - this is a preference type of question, so I'm sure you'll get a few answers that diverge a bit.I agree with @Ron Flatt, but my main reason for not installing washer / dryers is that it is one more CapEx item that can / will break.