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I was torn between the whole "they are my customer so I need to keep them happy" and "they are adults and should resolve this on their own" issue.  

If you wanted something special, you were not their customer, if you didn't want to stand in line, you were not their customer.

It takes several touches to get a customer.

I have had one guy contact me through Zillow and ask what the number was for Zillow's customer service.

Find a custom/semi custom cabinet solution for the high end home. 

I've also posted some solid links at the bottom.Get LOCAL area code phone number that is easy to remember (google voice)Use number groups, repeating numbers or relevant words(760) 333-4444, (760) 111-7676, (760) 123-CASHCould substitute phone number for website, but I've heard phone is more successful IF you can actually make time to receive the calls and ask questions.Use demographics / data to determine your target market and appropriate messaging.

We also decided to go with customized postcards and will adjust as necessary to find out what works and what doesn't. 

I am now also an investor and investor Business Coach.I work with real estate entrepreneurs to build profitable, sustainable, values-based businesses using customized systems that leverage the entrepreneurs strengths.I'm looking forward to meeting people at BiggerPockets and contributing to the community.

It's a custom-built, modern house on 5 acres in an high-end development.