We acknowledge the issue either through phone or e-mail (however they contact us) ASAP, but do not run out to handle any issue right then and there unless it is urgent in nature. 

Also, there is always a possibility of the risks from natural disasters, but those no one can foresee.

You either have a buyer's agent representing you (for free) or you have the listing agent representing both sides (but probably representing the seller more... its human nature). 

In your case, I would give the tenant a week or two to clean adequately and have a pest control company (at landlord's expense) treat the unit and bottom unit. 

I definitely learned not to let a so called handyman do ANY repairs while living there after he hit the natural gasoline with a sawzall and moved...

Get a couple more quotes, plus compare material prices with some suppliers in the area  It’s hard to determine whether the price is fair because the nature of the project and the sizes are unknown.

Although we aren't adequately acquainted, I'd say all of you thats reached out to me have became a network of informative insight towards my success.

School, for some, was the only possible education.Today, if you have a smartphone or access to the internet, it's almost free.There have always been bookstores and libraries if course, but never had so much info been literally in the palm of our hand.It's a double edge said sword, though, because with that information we naturally have a lot of bad info to decipher or sift through.

One of my favorite principles is Hanlon's Razor- "Never ascribe to malice what can be adequately explained by incompetence."

.), and how healthy is the HOA financially, ie: are they adequately funding reserves for capital improvements (roofs, paving, etc.) and are there any current special assessments?