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Updated over 5 years ago,
How many times you have to say, "You Are Fired !"
Recently I had to end two of my long term relationships, as I realized that I was being taken for a ride. You build relationships in real estate so you could create a win-win situation. Established relationships help in cutting down the time spent in searching for desired product or service. A quick call to the plumber, a quick call to the electrician can get things moving rather quickly putting you ahead of the eight ball. The vendor or contractor gets income w/o additional advertising and also more referrals down the road. They say it's easier to keep existing customer than acquiring new ones.
But the other side of that is one has to be careful that they aren't getting screwed over and it's good to do your due diligence despite of how established relationship is.
Instance # 1- I have had a long time plumber. Mom & Pop operation. Folksy wife handles the books, and husband takes care of the plumbing. They got like one additional person working for them. Real small operation. Prices were very reasonable in the beginning, and seemed like overall nice people.
The earlier this year, I had to replace a water heater due to age, so asked for a quote. The lady quoted me $2400 for 50 gallon gas water heater. The regular one (not the tankless one) The breakdown was $900 labor and $1600 price. Something seemed very off, so I decided to do some shopping. Was able to find a Home Depot approved contractor, and get the whole thing done for $1400 including permits. I was clearly being taken advantage of after the contractor and I developed somewhat of a friendship. Will never use them again or recommend them to anyone..
When I called her out on this, she gave all kinds of dumb excuses ranging from, she is a novice to the guy working for her gave her incorrect model # of the water heater..
Instance # 2 The lender that I have been working with for last 5 yrs gave me an outrageous quote of 4.37% APR. I was able to find 4.00% APR in the market after I shopped around a little bit. Even the most expensive one I found was 4.25%, which is 0.125% cheaper than my original lender. Again, I have provided this person a ton of business through referrals for close friends and family members. Looks like he got too comfy with me.
For more detailed post on this topic Read This.. I may use him again, but he will have to compete with the rest and truly earn the business.
How often do you guys and gals have to say, "You are fired !!" from your boardroom? Lets hear some stories.