Certainly worth more investigating as you said.

I personally do long-term SFH out of state and that is fine, and I've investigated trying to do remote VR in Las Vegas.

Now, its very important that you listen to these tenants, and then do your own investigation with someone you believe is credible.In the mean time, I'd think seriously about letting them out of their lease so they dont tell everyone in the neighborhood, which could make this rumor haunt you & your property, forever.

We live in California and the cost of LLC's may make it tough to go that route but worth investigating.

It's a great overview of the Jacksonville market, which I'm currently investigating for buy and hold.

The open and "Investigation," which starts off with -->  If you want this problem to just go away, how much will you pay the complainant?  

Here are my thoughts when I go campground shopping, apologies if you know any of this already, but thought it could be handy for you (or anyone investigating RV parks, resort places, etc.). 

But the SCHAC investigation questionnaire is very lengthy and almost needs help of an experienced lawyer to avoid any legal pitfalls.

We also have investigated the Oakhurst area.

They need to send you the report they received on mold so you can investigate.