I don't ask for SSN and also personally have never provided/been pressured to provide them myself when I used to rent, and honestly don't want to open up liability for having to keep someone's SSN either.

I will double check with my contact there, but the response that you guys have provided put me at ease.

She then applied it by visiting them before we had any official agreement, or me providing them permission to go on the property. 

I know of an outstanding provider of such properties in the FL market.

I've been searching online for trying to find a loan servicing company that provides the services in Florida.

Just look at what services are available at your address.Spectrum is a quality provider so you are trying to lower cost.Check out https://www.broadbandsearch.net/ and you should be able to see what's available in your area.

we have until spring of 2025 until our balloon loan either has to be refinanced or paid off (we got this loan because we intended to build, of course) and now i feel like it's a ticking time bomb.we conducted "clean and satisfactory" (no issues whatsoever to build) soil and foundation tests and provided those to every buyer. it seemed (not quite sure here) like they backed out once they reviewed the tests - yet there is nothing negative in them. we will not be providing these tests moving forward (as we had to do them ourselves and feel that each buyer should do their due diligence moving forward!)

Someday I would like to possibly have 4-5 homes that I would be renting out that could possibly help me retire a little early as well as provided continued cashflow in retirement.

Your insurance company can provide referrals for this in your location.  

BTW I have 0 experience  ALL you need to do is connect with those that do have experience and provide rentals to OOS cash buyers,, BTW, I live in FL, and do all my business in OH, ,