Any company that loses hundreds of millions of dollars per year doesnt exactly care if they piss of their customers.

Your customer doesn't care on whit about your company until you have a good looking rental unit.Since you posted this in the Landlord Forums, i'm going to assume that you are most interested in the rental side of advertising.  

The upside is never any shortage of customers since the vast majority of addicts never stay clean.

It is not big deal, we are here to serve and answer the question as that is part of the model of a full service TK provider whose company's most important focus is to provide a very high level of customer service.

Love the  custom design flexibility, relative low cost, and the impressed reaction I get from folks I hand them to. 

The counter backsplash should be taller than 3" to give a custom look.

I am not only looking for people to learn from but am also willing to provide any personal knowledge and expertise to the BP community as I have relevant commercial real estate industry experience (legal).  

I used one of the many recommendations, and their customer service, and punctuality was impeccable.However now I need a foundation expert that could repair some of the issues that the structural engineer found.  

Can't build a deck on them or paint them (love that), can't feel your customers happiness when you place them into your 'investment' like you can a good rental and you can't borrow 10:1 with great long-term financing to buy them.  

His approach for the pre-approval is to customize each letter unique to the property we are making an offer on rather than one generic letter that pre-approves us up to a specified amount.