The best tool you have though is FREE.

Either way there should be a judgement for the rent owed at least.

Have you found certain renovations that give you the best return on investment in specific neighborhoods?

Way back in the day, probably 27 years ago I owned the domain escrow.com.  

Wondering what you think is the best way to find tenants in west palm beach? 

I started tiling all tub surrounds all the way to ceilings.  

If we want to make upgrades to the units while our tenants are in there and negotiate an increase in rent when the lease terminates - suggestions on an appropriate way to do that? 

It is great to know the strategies and the ways to evaluate a deal but if you do not Know the Market fully and deeply you don't know what numbers to plug in the formulas to evaluate a deal.

However, beyond giving this group an opportunity to do the right thing (I responded with appreciation for the transparency, the only 2 questions we're allowed to legally ask, and a gentle reminder that we are a dog-friendly property and it's a minimal cost of $20 per night), is there a better way to handle this?

Welcome to TP - house hacking an excellent way to get going in real estate investing!