@Brian Kasper last inspection on a condo for me produced a new HVAC system installed prior to closing.

The drawings they produce can be bid out to multiple different contractors for the best price and then they will proceed to ensure their performance throughout the project. 

Your income will increase with each positive income producing asset you acquire or control.If you have 10 assets with a current positive cash flow of $300 per month each & over time the debt is paid down & the net income increases to $500 per asset or more, you will have reached your monthly income goal.Yes you will have repairs & capital improvements, that's why it is so critical to buy correctly & make sure the properties support themselves.  

In this mindset you have to have a sold set of policies and procedures to empower your employees to make decisions without you approving their every move.

This is a recommendation based on you trying out being a landlord to manage on your own to get some hands-on experience.Congratulations on your first step towards your income-producing assets.

So, if you're working with someone that has income (and can prove it) producing property in the area instead of someone who flies across the country and know as little or less than you do... you'll do better than I did.  

I have William Bronchick’s following Dated Courses: Flipping Properties, Rent-to-Own, and Alternative Real Estate Financing; All three courses, the contracts and dvds are still in tact (like new condition) Would you sell these, or keep in your real estate library...even if some techniques and/or procedures are outdated?

They know the clock is ticking and they need to produce (Pay rent) or move.

Concerning the call center it is a double edge sword I would have a procedure and action plan in place before just getting a call center setup. 

Acquired just 3.5 years ago, produced a ROI of 79%.