Set the lease and terms up so that you are the landlord, not the friendship mediator, otherwise you'll go insane!

Well the Insurance company offered the mediation.

You're farther along than I am with your portfolio but I can say at least for my situation Kansas City Tax Mediation has been great.

In my area, there's a residential tenancy branch which acts as a mediator.

After the sheriff served her, she came to court and we mediated a settlement.

So if the note hasn’t been paid in say two  years ( perhaps the borrower filed bankruptcy, demanded mediation, entered into a number of modification agreements he didn’t adhere to, or just rode the Covid “foreclosure holiday”, it is possible the borrower hasn’t made a payment in 2 1/2 years.  

Who helps mediate or represent me? 

yes, Mike, I went to court.We went through mediation, no judge.We mutually agreed to 2 more months on the property assuming that they pay for use and occupancy.

If BOTH parties break the contract (for example, if you've ceased all communication with your lender "because of the seller delays," but your contract says you must act "in good faith" to get a loan... don't do that, keep your LO in the loop, keep the communication alive), the general interpretation is that no one has any legal "high ground" over the other, a court or mediator might go either direction, who knows.But, I'm not a lawyer.

Any advice on how to mediate the relationship between the insurance company and the contractor?