Be polite and concise in your communications.

His connections to an attorney, mortgage broker, insurance broker, engineering inspection company, property management, etc. provided me with an instant team that already all communicate on a regular basis and know each other by first name.

We email the letter (I have it in the lease as one of the methods of communication) and follow up with a registered and non-registered letter.

Other requirement.As you can see, it is important to follow clear legal criteria and to communicate your rejection or approval of an application in a professional manner.

I've actually communicated with him on several occasions via these posts.

I figured none necessarily, that one could verbally communicate it.

That would be much better but I wasn't sure about using a lender I can't confront or communicate with up front.

The last communication was when they notified me they are changing the terms. 

For me a big factor influencing my decision on who does my contract work is how well they communicate.

All your business is done by phone and electronic communication, so local is not important.