If my daughter was renting from you and was uncomfortable with this male moving in, she would move out and I would take you to court to get our money back.

Regardless of how you feel about the renters, if they struggle to pay the utility bills, or are uncomfortable, you are risking retaining a good renter.

@Josh K.In contrast to what others have told you, it is relatively easy to pull credit histories for either Canadian or U.S.A. citizens.We routinely rent to students from the U.S.A. and use a credit service, such as TVS, which operates in both our countries and allows us to pull either Canadian or U.S.A. credit histories.  

When you try to please everyone, you fail every time.We would rather have a proven system that may make some investors uncomfortable and even prevent them from choosing our company.  

We had one place with horribly uncomfortable furniture, empty bottles of soap/shampoo, uselessly thin toilet paper, and a million inane house rules.

However, the point the couple made was that we change the carpet due to hygiene issues and not that they are feeling uncomfortable.

Instead, investors routinely Increase the value by making cost effective (fix-up) Improvements.

My tenant was uncomfortable with that because she is still living there.  

Explain what is an emergency, what is an urgent need, and what is a routine maintenance item.3.

Costs of cleaningA landlord may properly deduct from the departing tenant's security deposit to make the rental unit as clean as it was when the tenant moved in.241A landlord cannot routinely charge each tenant for cleaning carpets, drapes, walls, or windows in order to prepare the rental unit for the next tenancy.