The current lender is an insurance company, and I'm not sure how hard they are to deal with. 

I know the general principle is to refinance the property and pull out the cash to pay off any debt (Hard money lender, rehab costs, etc...).  

I get not posting the actual address on Craigslist but overall it's kind of hard to market something if you're trying to keep it a secret. 

You might need to brace yourself for some (more) hard-hitting responses suggesting reality checks.My own advice is: please do NOT rely on turnkey providers to get you closer to your future goals, for the simple reason that ALL the cream will already have been taken out of any profit, by you buying properties off THEM!

I am wondering if anyone has used Do Hard Money and if so, what was your experience?  

My experience is REI is hard, fun work and a good diversification play.

Though between the two of us, we have enough cash on hand to buy the property outright, and currently have a couple other income producing rental properties, a conventional loan is going to be hard to come by. 

I live on the other side of the country in Baltimore and have found that there are hardly any affordable multis for me to house hack that are not in rough areas of the city.

Before spending your time and hard earned dollars you have to set criteria and analyze who you are going to work with and the odds it will lead to a successful closing.    

Win win Good luck do work hard and don't discount the law of attraction.