The fact that they "fired" you, the customer seems to say otherwise.

I say this because, my father is a custom home contractor in the area and his subcontractors are too expensive to use for most simple rehabs- he admits this.

Or those taking customer relationships seriously?

Here are the average response rates we have seen based on our customer feedback as well as our own mailings throughout the years:Yellow Letters- average response rate of 8%-9%, all kinds of calls (angry calls, curious calls, tire-kickers, quality calls)Typed Letters- average response rate of 8%-9%, all kinds of calls (angry calls, curious calls, tire-kickers, quality calls)Postcards- average response rate of .5%, mostly quality calls.Zip Letters- average response rate of 2%, mostly quality calls.

Easy to learn, great customer support, and a lot of nice features.

Self-reviews and abnormally disgruntled customers can certainly sway ratings.

As as a result, nearly all the major insurance carriers are entirely unwilling to provide me with umbrella policy insurance at all and the only one who would even take me for regular home insurance on my properties for a reasonable rate was Nationwide- who has absolutely horrible customer service and won't ever get back to me 90% of the time I've asked a question or for a quote on anything and its like pulling teeth dealing with them.

I do custom homes and everybody goes on internet and sees it and wants it. 

I'd say "Wow that seems to be a hot button for you.

I have been away from BP for far too long.  Earlier in the year I was listening to the podcasts in the gym, but then I fell off.  Just browsing through these past couple days, I have that itch again.  I just read abou...