Not only incorrect but Illegal activity I wonder if he is an agent ..

I actually called and spoke with someone and they explained that they told her that because she was insisting that she paid by card before (that is not the case, though it may be incorrect recollection on her part rather than actually just lying to them to get to pay the way she prefers).Hemlane hasn't handled any maintenance or turnovers for us yet, so I can't speak to how they would do on that. 

“Far more money has been lost by investors preparing for corrections, or trying to anticipate corrections, than has been lost in corrections themselves.”— Peter Lynch