Anyone with Hemlane experience

[James Lennon]

Hello,

Does anyone have experience using hemlane? This is my first rental property and was considering using this platform and was wondering if anyone had personal experience. What would be the pros and cons you have experienced, if any? Thank you

[Sagar S.]

I am using it since 2 months now. 

1st trial free month: Got an agent assigned to help with tenant placement. That agent was super awesome. He got lots of repairs done, placed a tenant. He took care of all the repairs, got multiple quotes, let me choose the vendors, ads, tenant showings, selections and finally placement. 

By the time all the repairs were done, tenant started from 2nd month. 2nd month is with hemlane with 24/7 maintenance support. I had 1 maintenance request with the tenant and it went well. It is not completely passive as you are still the PM. Tenant initially contacted me for the repair and I asked them to contact hemlane. Hemlane took over, requested bids but only 1 vendor responded. Eventually the vendor I added to my account did the work and hemlane paid him.

I am not sure if that was the best price I got because there was only 1 quote. Need to see what happens later with the future maintenance requests.